1.Q: Are you trading company or manufacturer ?
A: Yes, we are a professional mattress manufacturer factory. We our own production workshop and production facilities, offering different kinds of superior quality mattress with competitive price and perfectt service.
2.Q: What's the Minimum Order for this item ?
A: Our MOQ is 100 pieces.
3.Q: How long is your delivery time?
A: Generally it is 5-30 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
4.Q:What is your Shipping Terms?
A: Sea, air and express (DHL,FEDEX,UPS,EMS, etc.) delivery ways are available.
5.Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
6.Q: What is your terms of payment ?
A: Payment<=1000 USD, 100% in advance. Payment>=1000 USD, 30% T/T in advance ,balance before shipment.
B. T/T(Bank transfer), Paypal, and other payment ways are acceptable.
7.Q: How could you ensure our Money Safety and Quality Excellence?
A: We are an Assessed Supplier on ******. And if you still have concern about money safety, we can build a trade assurance order on ****** for you. For any quality problem, we always provide full after-sales service, including free goods replacement and refunding.
8.Q:.Can I have my own customized product ?
A:Yes. your customized requirement for color, logo ,design, package are very welcome.
9.Q:.Can you provide the relative certificate?
A:Yes, we can provide relative certificates to support your sales. Please just tell us what kinds of certificate you need.
10.Q: What are the other items you supply?
A: We manufacture various foam or sponge items or relevant products, including memory foam cushion, memory foam sleeping pillow, memory foam travel pillow, and mother & baby care products. And we'd love to send you a catalog if you require so.