1.Q: Are you trading company or manufacturer ?
A: Yes, we are factory.
2.Q: What's the Minimum Order for this item ?
A: Our MOQ is 100 pieces.
3..Q: How long is your delivery time?
A: Generally it is 5-30 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
4.Q:What is your Shipping Terms?
A: Sea, air and express (DHL,FEDEX,UPS,EMS, etc.) delivery ways are available.
5.Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
6.Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
If you have another question, pls feel free to contact us
B. T/T(Bank transfer), Credit Card, E-checking, Paypal, and other payment ways are acceptable.
7.Q: How could you ensure our Money Safety and Quality Excellence?
A: We are an Assessed Supplier on ******. And if you still have concern about money safety, we can build a trade assurance order on ****** for you.
For any quality problem, we always provide full after-sales service, including free goods replacement and refunding.
8.Q:.Can I have my own customizied product ?
A:Yes. your customzied requirement for color, logo ,design, package are very welcome.
9.Q:.Can you provide the relative certificate?
A:Yes, we can provide relative certificates to support your sales. Please just tell us what kinds of certificate you need.
10.Q: What are the other items you supply?
A: We manufacture various foam / sponge items or relevant products, including memory foam cushion, memory foam sleeping pillow, memory foam travel pillow, and mother & baby care products. And we'd love to send you a catalog if you require so.
Audited Supplier 
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